How to block your card

You can freeze and unfreeze your card at any time in the app.  If the card is lost, you can block it in the app. Go to the tab "Profil" and select "Kortinställningar".

1. Go to "Profil"

2. Select "Kortinställningar"

3. Select "Spärra ditt kort"

4. Confirm

Find answers to the most common question in our FAQ

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Block your card without access to the app

If you don’t have access to the app, you can block your card by calling our automated phone line. Call the number below and follow the instructions.

+46 10 551 55 39